Privacy Policy

Collecting and Leveraging User Data

To enhance your experience and offer more personalized services, we collect different types of information. This includes personal data such as your name, contact details, employment background, and other identifiers you voluntarily provide. We also track your activity on our platform, including pages viewed, searches conducted, and interactions performed, to better understand your needs. Sometimes, we combine this information with data from trusted third-party sources. Doing so allows us to deliver content aligned with your interests, improve service quality, and understand general user trends. In certain situations, data may be aggregated or anonymized, ensuring it cannot be traced back to an individual or device. Anonymized data is particularly valuable for purposes such as research, analytics, marketing, and optimizing operational processes

Non-Personal Data and Mandatory Information

In addition to personal data, we collect non-identifiable Aggregated Data, including demographic, statistical, or usage-based insights. Even when this data originates from personal details, it is consolidated to ensure no individual can be recognized. For example, we may track how many users engage with a particular feature. Aggregated Data is useful for research, evaluating service performance, and improving functionality. Because it cannot identify individuals, it may be used or shared for any legal purpose. At times, providing personal information is required by law or under a contractual agreement. If such data is not supplied, we may be unable to deliver or continue services, and suspension or cancellation may occur. Using the platform indicates your agreement with these terms.

Collection and Management of Personal Data

  • We collect information about users through several channels to ensure smooth service delivery. While browsing our website, Personal and Non-Personal Data may be automatically captured, including device details, browser type, IP address, and interaction patterns such as pages viewed or features used. This information is collected using cookies, server logs, and other tracking technologies. Interactions with third-party websites that incorporate our tracking tools may also generate additional technical and usage data.
  • We may also acquire Personal Data from trusted third-party sources. Analytics providers contribute technical insights, and client-submitted business information may be enhanced using data from reliable partners. In certain cases, professional and contact details about non-users are collected from external databases.
  • When acting as a service provider for clients, Personal Data is processed only under their instructions. We do not form direct relationships with the individuals in these cases. Requests to access, correct, or delete Personal Data are usually managed through the client, though we may occasionally assist users directly. These collection and management practices allow us to deliver high-quality services while maintaining privacy, compliance, and operational efficiency.

Data Use and Protection

  • Personal information is collected and processed to provide, protect, and improve our Services. Limited sharing with trusted partners or service providers may occur to ensure full access.
  • When contacting us, your information allows us to respond effectively and resolve questions, feedback, or disputes.
  • We use data to enforce agreements, prevent misuse, and detect illegal activity, including spam, malware, or fraudulent actions, in line with applicable rules.
  • Personal information helps us enhance your experience through feature personalization, third-party integrations, and content tailoring. Cookies and similar technologies facilitate these improvements.

Data also supports research and development by analysing user interaction to improve features, functionality, and customization.

If we intend to use your data for purposes not covered here, we will notify you beforehand and provide an option to limit such use, though some Services may be affected.

How Personal Data May Be Shared

We may provide your personal data to selected third parties to support our business and operational needs. These parties can include prospective employers, reliable service providers, affiliated companies, legal authorities, or other relevant entities. Each recipient is expected to manage your information according to their privacy practices. Personal data may also be shared when required by law, court orders, or to protect our rights, property, and the safety of our users. In events such as mergers, acquisitions, or corporate restructuring, your information may be part of the transferred assets. These measures help ensure smooth business operations, compliance with legal requirements, and protection of both organizational and user interests.

Controlling Your Data and Third-Party Links

Depending on your jurisdiction, you may have specific legal rights regarding your personal data. This includes requesting access to the data we hold, correcting errors, requesting deletion, or opting out of certain uses. Please note that these rights may be restricted under applicable law.

To exercise your rights, contact admin@cdlquest.com, and we will respond within the required legal timeframe.

Links to External Websites

Our platform may include links to third-party websites, which follow their own privacy policies. We are not responsible for the content, security, or privacy practices of these external sites. Reviewing their privacy statements is recommended before sharing any personal information.

Safeguarding and Managing Data

We maintain technical, physical, and administrative safeguards to protect your personal data from unauthorized access, alteration, or loss. Despite these protections, no system is completely secure, and absolute security cannot be assured. We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, or enforce agreements. Some cached or archived copies may remain temporarily.

Updates to Our Privacy Policy

This Privacy Policy may be revised due to legal, technological, or operational changes. Revisions will be published on our website, and users are encouraged to review it periodically.

California Privacy Rights

California residents may exercise CCPA rights, including access, deletion, or opting out of sales of personal information. Requests should be sent to admin@cdlquest.com.